EA has been a target of scorn for a while because of a laundry list of issues (including pay-to-win schemes, loot boxes, treatment of employees, etc.) which is long enough to warrant its own dedicated wikipedia page.
[1] https://en.wikipedia.org/wiki/Controversies_of_Nestl%C3%A9
[2] https://en.wikipedia.org/wiki/Chiquita#Criticism
To me, the constant criticism of gamers over the issue reads like shilling for that pathetic open letter EA put out in response. Classic deflection from a toxic entity.