One way or another, many of us are in agreement the company screwed up and it’s on them to fix it - whether that’s their marketing, their manual, their lack of over voltage protection, whatever it is it’s their fault.
Yet so many people in this thread are so keen to blame the customer, it’s pure ego from them. “I’m too smart for that to happen, so it’s all their fault!” they sneer. Classic bad faith forum behaviour…