It's like the Internet just has an allergy to saying anything nice about America, even if it's only faint praise.
It claims that "US government agencies are taking tick-borne disease much more seriously", and that may be their words, but I challenge you to point to actions which support them. It also doesn't mention that Trump administration actions have decreased and destabilized overall federal support environments (NIH/CDC) that fund tick-related disease research.
I have a friend who's gone through a similar years-long journey with his daughter. In Silicon Valley, at least, the medical establishment spent years trying to gaslight the family about their daughter's symptoms.
But on the flip side, the problem they describe with the NHS -- namely, that no means no, is less likely to happen in the US. And I think suggesting that there is just one 'medical establishment' in Silicon Valley is painting with far too broad a brush.
Our problem is probably more with particular insurance companies (UHC is so egregious, it is hard to be surprised that so many people were not horrified when their CEO was gunned down in broad daylight). But at least you can easily pick a new provider.
It took 5 years for my wife to get tested for rheumatoid arthritis (which she was finally diagnosed with after tests and exams proved it), and that's only because I kept insisting. The doctors here will easily hand wave any sort of complicated chronic illness. Mayo clinic - one of the top medical institutions in America - gave up on my dad's neurological illness. He was very active 3 years ago, today he is in a wheelchair. Diagnosis? Who knows, it's too complicated, they're not interested anymore.
citation needed? I'm a brit and will give you that the NHS has its failings but I hear bad things about the US system too. Probably the systems in France and Germany work better than either.