COVID wfh was a weird time. The company I worked for was remote before COVID. Oddly, COVID was a boost to basically every metric, including the ones not tracked for productivity like even number of Slack messages sent or raw number of PRs. I think everyone was just closed off from their out of house obligations, especially families with kids who went to a lot of activities that got cancelled. So they worked instead or were just more rested and less exhausted from everything else in their lives.
The problems started mostly with cohorts hired remote during COVD. Something about COVID wfh attracted a lot of remote candidates with not so great intent: The overemployed people getting multiple jobs, the side hustle bros who needed a paycheck and healthcare while they worked on their startup idea, the 4 Hour Workweek people who tried to travel the world and answer Slack once a day or other people who generally just weren’t interested in actually doing work while remote. It started to add up over time. There were also the people who cancelled daycare and tried to watch kids while they worked, people who were never at their keyboard for some reason, a guy who was always catching COVID or going to a funeral whenever you needed to schedule a meeting. It really wore everyone down. I wished we could have stuck with the pre-COVID remote crew because for some reason everything changed when everyone started WFH.