Really surprised about the closing of Starbucks Reserve in Seattle. That place was always bursting at the seams and must have had a major halo effect for the brand. It's hard not to associate the closure with its recent unionization.
I've only been to the Reserve location in Midtown Manhattan once and it was very different experience than your run-of-the-mill location. Specifically, I had a drink replaced without asking because the barista said it had "died" while I was in the (nice, clean, great smelling) restroom. Overall, it was just a nice, pleasant experience and I definitely would have frequented that location if I was working in that area regularly. I wonder if this shop was a union one? That might explain why everyone was so pleasant and why it seems to have been closed.