As a small business owner in a non tech business (60 employees, $40M revenue), AI is definitely worth $20/month but not as I anticipated.

I thought we'd use it to reduce our graphics department but instead we've begun outsourcing designers to Colombia.

What I actually use it for is to save time and legal costs. For example a client in bankruptcy owes us $20k. Not worth hiring an attorney to walk us through bankruptcy filings. But can easily ask ChatGPT to summarize legal notices and advise us what to do next as a creditor.