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This was years ago when I was younger and had more free time. I called SFMTA traffic directly (you learn the menu tree quickly). It varied but I want to say it usually took between 20 minutes to over an hour, including multiple callbacks to check on status and ensure they knew I was serious

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Thank you for sharing that. It clears up my confusion. I thought perhaps you had found some magic way to get them to do something without you needing to disrupt your day.

It doesn't seem worth the time investment, as it won't have any effect beyond the particular incident you're reporting. It won't increase the threat of enforcement such that people decide not to break the law.

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