Don't buy connected stuff is a lesson people still need to learn
Basically no one is going to run a business for the sake of customers or brand goodwill because, in the real world, there are no regulations or motivations to do so because "everything is a scam" is the normalized deviancy.
Take even a boring other industry, say single phase motor start and run capacitors. In the US, 3 of the 4 major original manufacturers of said products are owned by private equity and manufacture under under an array of cannibalistic turtles that M&A'ed basically every manufacturer. The net result is increased prices and shorter product life.
China would probably just imprison the people responsible for things like this
Mitch Hedberg just died too soon after YouTube launched to see it himself.
There was a similar incident this summer at a subway station in Atlanta but there doesn't seem to be a clear root cause published yet. As in Rome, the trigger was too many people on the escalator, but the mechanism is supposed to cope with overload by stopping the escalator.
I find all these out of control scenarios terrifying (I suppose I am not alone in this).