For a lot of people, a phone is a major purchase. Why not throw a $30 case on to protect the $1000 device?
At some point, you have to conclude people don't actually care if they smash their phone based on how frequently they do it.
As I said, it's baffling.
Heck, even when I think I'm being careful (eg carrying a very full mug or glass), I'm liable to focus on what I'm doing to the point of messing it all up due to lack of awareness (eg keeping my glass nice and still until I bump my elbow into the door frame and spill some of my drink).
It also does not seem to be improving wit age.
The fact you’re baffled that accidents happen makes me question if you’re trolling or literally live in a bubble.