This is always why you should put as few incidents on status page as possible. People's opinion will drop and then the negative effect will fade over time. But if you have a status page then it's incontrovertible proof. Better to lie. They'll forget.
e.g. S3 has many times encountered increased error rate but doesn't report. No one says anything about S3.
People will say many things, but their behaviour is to reward the lie. Every growth hack startup guy knows this already.