Every one of the affected ASUS laptops probably got a glowing 5/5 review from the usual suspects, and consumers have little hope of getting a fair deal
There are vendors which do better generally, or have less aggressive 5-star robots. I got an MSI board now which came at a fraction of the cost of an ASUS board. It has worse specifications, but in all honestly. It works. it does what it says on the box without any grief. -- maybe it was a lucky shipment -- , but I am not going back to ASUS or ASRock. rather have 2 FPS less but a device that stays operation and can do it's basic features...
A classic example of not giving a toss about performance is the _horrible_ integration done for Windows Hello protocol on many platforms. The protocol is really good, yet there are bypasses possible on a lot of devices due to bad/incorrect implementations, completely breaking an for-once-actually-good-thing that MS designed.
buying consumer hardware, especially for gaming, is like a lottery these days, and shops / vendors give a lot of grief often (not always..) declining refunds or blaming bad user practices for clear device defects.
Ultimately I think this problem will fix itself. ASUS will eventually burn through enough customers that they will have to exit certain segments I guess?