/me shakes fist at cloud
For video conferencing only, it's pretty okay. It's that it's terrible for instant messaging and group chats and everything else that it gets used for that makes it an exercise in getting papercut to death.
Meet is a lot friendlier about not having to download a client and just use a web browser, so that's nice for clients. It's not great for messaging and group chats either though.
The problem with Zoom is that a lot of people use it for personal use, but aren't tech savvy enough, so occasionally you'll get PantsPooper69 joining a business meeting until they change it right after joining, if they notice.
I personally use a Plantronics DECT headset which is ~12 years old and on its third battery, but otherwise an excellent workhorse. If I couldn't get another one of these headsets, I'd probably move to Airpods.
It's harder to get Airpods to sound great because the mic must be located inside the ear.
Then never tried noise canceling this week while on the plane. I was like ... what happened? Now I am actively looking forward to it.
I also used to hate airpods for their disconnects but they have become more reliable, especially if you tell them to remain connected to the last device you manually connected to.
Meetings / video chats are an anti-pattern for sure. There is so much communication loss because of other factors - someone forgot to mute, someone forgot to mute, plus what not. You want your side of the communication to be pristine, and even if airpods flake out 1/20 times, it is not good. I agree with you on that.