The Idirans were right all along.
Which is part of what makes the books so enjoyable to me, being invited to see multiple perspectives (especially reading Consider Phlebas after reading others that establish the Culture from it's own point of view).
Sure, Banks is portraying the best society he can think of for what he values and wants -- but acknowledging that even the best society he can think of has warts and can be seen by some as a dystopia too, and that not all might share the same values and wants.
Honestly, I didn't really enjoy them. Except for that shape-shifter, Banks seemed to tend to write anyone who doesn't subscribe to his utopia as a grotesque cartoon.