I like to think I wouldn't. I don't put credentials into links from emails that I didn't trigger right then (e.g. password reset emails). That's a security skill everyone should be practicing in 2025.
I like to think I wouldn't. I don't put credentials into links from emails that I didn't trigger right then (e.g. password reset emails). That's a security skill everyone should be practicing in 2025.
1. Like you, I never put credentials into links from emails that I didn’t trigger/wasn’t expecting. This is a generally-sensible practise.
2. Updating 2FA credentials is nonsense. I don’t expect everyone to know this, this is the weakest of the three.
3. If my credentials don’t autofill due to origin mismatch, I am not filling it manually. Ever. I would instead, if I thought it genuine, go to their actual site and log in there, and then see nothing about what the phish claimed. I’ve heard people talking about companies using multiple origins for their login forms and how having to deal with that undermines this aspect, but for myself I don’t believe I’ve ever seen that, not even once. It’s definitely not common, and origin-locked second factors should make that practice disappear altogether.
Now these three are not of equal strength. The second requires specific knowledge, and a phish could conceivably use something similar that isn’t such nonsense anyway. The first is a best practice that seems to require some discipline, so although everyone should do it, it is unfortunately not the strongest. But the third? When you’re using a password manager with autofill, that one should be absolutely robust. It protects you! You have to go out of your way to get phished!
The problem with this is that companies often send out legit emails saying things like "update your 2FA recovery methods". Most people don't know well enough how 2FA works to spot the difference.
It would be just as easy to argue that anyone who uses software and hasn't confirmed their security certifications include whatever processes you imagine avoids 'human makes 1 mistake and continues with normal workflow' error or holds updates until evaluated is negligent.
I've had emails like that from various places, probably legitimate, but I absolutely never click the bloody link from an email and enter my credentials into it! That's internet safety 101.
The point of not assigning blame isn't to absolve people of the need to have their guard up but to recognise that everyone is capable of mistakes.