>Maybe you’re at a restaurant and they need you to open a website for example.
Maybe I'll open the door and leave for a different restaurant.
Maybe I'll open the door and leave for a different restaurant.
But these days (for now) finding another restaurant is easy. The author mentions that his gym requires having a smartphone. Now, that's a much bigger problem.
I don't always need the dead tree version of the menu. Those do create extra work for the staff. And I am assuming they need constant replacement. Kids will drop food on them all the time.