Oh, it'll happen. Whether the replacement will be any good is another matter entirely though. The likely outcome is that it'll resemble Google's "support." Mostly automated and good for nothing besides enraging already frustrated users. Wealthy investors and executives running the show just won't care.

Unless society puts preventative measures in place, people will lose jobs and consumers will get screwed. The increased exploitation will exacerbate the wealth gap, further intensify societal conflict, and lead to chaos. But don't worry, LLMs will flood the internet with narratives praising the state of affairs so that people can feel somewhat better about all of this.