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Absolutely agree. If you continue to read down in the thread, I apologized for addressing it at all.

Regarding your purchase, based on my records, your cards were shipped on Nov 22, 2011.

Glad to see you've apologised. I respect that. (Not often I see people do that, rather than burying themselves deeper.)

And as the 4 emails and one tweet I have sent you over the years, I never received them.