How well does it serve those constituents? Shutting off the water cut off 15% of Fort Garland's water revenue (while reallocating 1% of its water). That's a big dent in a budget that was probably directly keeping those tax payers' taxes lower and providing them valuable services.
The water board didn't have to put it up to an immediate, unplanned vote that day, but they were inexperienced in dealing with "hollering" and waffled under a little pressure.
Add to it that they executed the short-term interests of their constituents with such ... alacrity that it put people in physical risk.
So who came out ahead here? I don't disagree that all those folks living off-grid really aren't living off-grid, and reality checks are healthy, but even a 2 week warning would have served everybody's interests, served the same FAFO lesson and maybe kept the animosity down a little.