I'm sure I'll get in touch with these folks to understand details, but I just wanted to make it known that if you do encounter what you think are false spam or malware issues, you can always email me directly at jscott at archive.org.
Not just for this instance, but in general... should I start emailing bank CEOs every time I get rejected for a house loan, or Henry Ford's children every time my mechanic refuses to service my car because of a defect they refuse to acknowledge?
Also, you should always mail the ceo of a bank if you get rejected for a loan if you think it was done unfairly.
That's literally how customer service in many industries works, yes.