> Amazon.com Inc is currently worth 2.4 billion dollars and the only reason is that most businesses insist on giving their customers the worst online experience possible
Huh?
Huh?
Also, at least in Spain, some delivery companies are awful. I have a package delivered to a convenience store right now. They refuse to give it to me because I have no delivery key. The courier didn't send it to me. I try to get assistance in their web... and they ask me the key that I want them to give me. Nice, huh?
I asked for a refund to the shop. They have ghosted me in the chat, their return form doesn't work. Their email addresses are no-reply. The contact form doesn't work either. Now I need to wait until Monday to phone them.
I know the shop is legit. They're just woefully incompetent and don't know they are or think that's the way things work.
For cheap and not too expensive products, Amazon just works. No "but I went to your house and there was nobody there" bullshit. No questions return policy.