What's the purpose of the green square, anyways? Why not just have a regular camera feed?
Home depot goes out of the way to make its cameras visible. There is a large "camera" sign, bright light to catch your attention, a visible display to show it's not a fake, and sometimes even a motion activated chime. I assume the green square around the face is the next step in a game.
>The registers is not where they need to be combating theft.
There is plenty of theft happening at the self-checkout registers as well, as it's very easy to do.
The charitable view is someone is opening the packaging to e.g. make sure that the thread is the right size (in the UK especially we suffer from annoying mixture of old legacy imperial measurement era pipes/threads/etc as well as metric).
The unchartiable view is they are opening the packet and stealing the bit they need/lost/broke 45 minutes earlier and need to finish the job.
The local Home Depot sells some types of screws only in pre-packed bags.
The Ace Hardware a block over (a franchise of independently owned shops) sells the same screws from cabinets with several hundred types of loose parts, and you can select as many as you need and bag yourself. You can even put multiple types and prices of items in one bag
So if you need one, HD makes you buy four. If you need sixteen, HD makes you buy a bunch of extra plastic waste. That might create an unexpected nudge towards just ripping the bag and pocketing the rest.
I have lived in neighborhoods where theft is unheard of, and I have lived in neighborhoods where I checked to make sure each item hadn't been opened before putting them in my cart.
A few days later I get an email "your item hasn't been picked up and you've been refunded."
Apparently if you scan an item and pay for it in the store they still expect you to wait for their staff to approve you, or something. It wasn't clear.
This was also only necessary because they didn't accept Apple pay so I had no way of paying for my items except through the app.
also locked cabinets... cause me to not buy whatever is in them.
Gets to me the worst when I'm on my 3rd Home Depot trip of the day BEEP looking through a box of pipe fittings that is filled with everything _except_ the fitting matching the label on the box BEEP okay.. the Home Depot website says it's in stock at the one 20 minutes up the store BEEP but, that's what it said about BEEP the stock at this store so.. but hmm BEEP maybe I could combine these two other fittings and save a BEEP ... trip to the other store, okay I'll look here for... BEEP hmm, the two fittings I would need to combine also aren't in the right BEEP box, but... it looks like maybe there's some that someone put back into a BEEP different box? Oh, wait BEEP _none_ of these fittings are in their correct box? What!? BEEP
Sorry I've just never had anybody to talk with this about. I hate those things with a passion. Let me know if you'd like to start a support group.
There are fewer and fewer physical stores left that sell non-food for reasonable prices. Home Depot is often the only choice (at least in my area, the competitors, Lowes and Ace Hardwares, are more expensive, sell fewer things, and sometimes worse quality too)
Exactly - these checkout monitors are positioned so you can see you're being filmed. I'm surprised the purpose of this is unclear to anyone.
In my local supermarket, the screen turns on and shows the face of the customer when they select "finish and pay", which I suspect is to give a "honesty nudge".