No, you're not.
When I'm choosing businesses to work with, one of the first things I consider is longevity. Of course there's always a possibility that another business will close down after you start working with them, but there's not much point building a relationship with a business if you actively expect that to happen in the near future.
I think this is something that a certain part of the start-up culture doesn't really take into account yet. The current popularity of acqui-hires and the obvious goal of some founders/investors to just get the company sold at the earliest possible opportunity make me very wary of dealing with small, young companies that have taken a lot of investment or were started by "serial entrepreneurs".
It's not something I'd try to launch otherwise. I'd be more about a B2B service which aims to improve issue tracking, response times, and accountability. If that does well, go on to work on knowledge retention and retrieval, which is pretty much a giant black hole you can play in forever.
[1] http://fluentmail.tumblr.com/post/28767857337/fluent-is-clos...