Or charge everyone the enterprise price to remove segmentation altogether?
Edit: I think I see what you’re saying. Although you’d likely welcome the same criticism if you refer to it as the non-corporate discount.
Why? eg no one questions students discounts.
Only saying it won’t satisfy the people who don’t like the “SSO tax”.
There’s no difference between giving someone a discount vs. charging them less in the first place without a discount.
It’s semantics. It wouldn’t actually change what people end up paying at the end of the day. It’s just framed as a discount instead of an upsell.
Like if airline charged first class prices, but gave a “discount” for accepting an economy seat. (Same thing, just framed differently)
In most of these cases we either give up because the support is so useless, or someone high up calls Microsoft and gets the case escalated away from Accenture to someone in Microsoft who actually knows something.
Personally if I were a CIO I would really be pissed at having to pay for this kind of "support". But yeah these guys rub shoulders with Microsoft all the time who tell them it's all amazing.