Un-clickbaiting the title: an update to Windows 11 exposes a flaw in poorly built firmware of certain mass storage devices.
If you push an update that bricks your customers machines you have failed and you have no QA clearly.
The best they can do to save their ass is say "actually you know what these SSD and HDD are all incompatible with W11" and start a new hardware certification program.
"enterprise" doesn't imply reliability, eg. https://www.engadget.com/2020-03-25-hpe-ssd-bricked-firmware...
The article is light in the details of which are those enterprise grade SSDs
This feels like an extrapolation by the article author based on the fact Phison microcontrollers are also used in enterprise models.
They were talking about Microsoft. QA ? Testing ? That's why they have users. /s