One of my clients used to make a nice curated list of the important financial and stock market news of the week, it was a niche part of a niche product but people loved it.
At some point he thought about automating everything, it became less curated, more spammy, it lost any value and in the end so did the product. Sure there was more news, but it was less curated, edited and the signal to noise ratio got worse.
In fact what they did manually was more valuable even if the scope was smaller.
Many companies don't understand that and rush into premature optimization.
I'll have another example: one of my clients wanted a scraper to automate something his company needed to do manually: check competitors prices on their ecommerces.
I built it, way simpler than they wanted (they thought they wanted an app with a proper front end, turns out it was better for both to produce an excel spreadsheet with the data) and they were happy.
Then after some time they understood that they were missing part of the experience: navigating their competitors manually allowed them to see new approaches to show the catalogue, new trends and products, they were actually learning from the competition.
Eventually they realized and got back to doing it, and left my scraper just for price analysis.
But the overwhelming majority of my clients keep putting automation before the product and problem and misses important learning opportunities.