We're on the precipice of being able to install AI into positions of business critical processes. Hiring, billing, sales, and compliance. It's going to be great watching c-suite and VPs who are drunk on the sauce accept AI in these positions and get golden parachutes when the business ends up facing a massive external audit, fraud, and the possibility of bankruptcy.
We're already there. Have been for several years now. I was doing RPA (robotic process automation) for about 4 years in a corporate environment. It went from, "Lets automate these mundane tasks" to "How can we create a billing platform that can be totally automated?". This was back in 2021, just for reference.
>> It's going to be great watching c-suite and VPs who are drunk on the sauce
Hopefully this will be a cautionary tale of what happens when they do?
https://www.reuters.com/legal/lawsuit-claims-unitedhealth-ai...
UnitedHealth Group Inc (UNH.N), uses an artificial intelligence algorithm that systematically denies elderly patients' claims for extended care such as nursing facility stays, according to a proposed class action lawsuit, filed on Tuesday.
Family members of two now-deceased UnitedHealth beneficiaries sued the insurer in federal court in Minnesota, saying they were forced to pay out of pocket for care that doctors said was medically necessary.
You nailed it. Ive found that HN users in general have terrible understanding of how power dynamics work. Most seem to want to jam some sort of logic outcome to a situation that always only has one outcome. Those with power decide the outcome.
And that’s why the C-level AI mania is so fascinating - preserving the status quo usually means rejecting or controlling change. But with AI they are embracing something that could eat their status, presumably out of legitimate fear of the alternative.
The status quo is broken. It's a wobbling top. It's no secret; for all they benefit from it, most CEOs know that this isn't sustainable. For better or for worse, change is coming. Perhaps for some, embracing AI is an attempt to get ahead of that.
I think one element is that AI can be a very effective bullshit generator, and most CEOs and middle managers are deploying some amount of bullshit all day long. So they see a new player on the field who undercuts their strengths and they are responding existentially.