How to Alienate Your Users: A guide for responding to open source help requests

This post is """inspired""" by an experience the author had with a github maintainer. The github issue: https://github.com/shinyorg/shiny/issues/1533

The maintainer was respectful and helpful. They responded the same day the issue was made and diagnosed and explained the issue without even receiving a proper reproducible build link. They then answered follow up questions. What an amazing maintainer!

The author of this article is truly an asshole.

This isn't the flex you think it is. You don't appear to be the righteously aggrieved innocent you're trying to portray, and this is isn't a good example of an open source maintainer being an asshole. I think it's best to take this one down and rethink a bit.

Did people forget that first impressions are important? I'm not reading your article if the first thing I see is an AI-generated image.