Why Understanding AI Doesn't Necessarily Lead People to Embrace It

hbr.org

3 pointsgitremote3 comments

> when it comes to tasks rooted in logic like number crunching or data processing, where it is more obvious how AI can do the tasks...

Assuming they are talking about LLMs, this statement makes me suspect the authors do not know how LLMs work. Their blurbs at the bottom of the article say they are all marketing professors so perhaps they are a bit out of their element here.

This suggests the marketing professors have an incorrectly optimistic view of LLMs, and that's why they were surprised that those who understood AI mechanics embraced it less.

"The more knowledge people have about AI and how it works, the less likely they are to embrace it."

Hmm, usually that might be a pretty good indicator that the thing ain't great, mate.

Since we're on HN, I expect a rationalist to tell us why we're so, so wrong?

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