Where do people eat then? Coming from someone completely foreign to such a culture.
My first time being into a McDonalds since I was a kid was earlier this summer when I gave my 3 year old the option of going in or staying in the car. I was pretty shocked at how barebones it was now. There weren't even napkins available and none with our food...which, when you have a kid with, is an issue.
People started treating "meeting other people in person" as a tiresome chore, and the world is adapting to that change.
Pre-COVID, I used to go to a small kabob restaurant in Silicon Valley. During COVID, I'd order from them via Doordash. The food wasn't as good cold, though, even if re-heated. After COVID, I started going back in person. Often, I'd be the only in-person customer, despite a steady stream of deliver drivers going in and out. Now, they're out of business.
Because DoorDash/GrubHub/UberEats/etc. charge the restaurants more than their gross margins. In such an anvironment, unless a restaurant raises prices 25-30%, they're eventually going out of business.
I'd say that these companies are most certainly not providing 25-30% value add. Rather, it's just leeching off restaurants and their customers.
It's disgusting and has killed many, many restaurants where I live (NYC), even though we already had a culture of delivery before these parasites came along.
And more's the pity.
Someone linked the short story The Machine Stops by E. M. Forster the other day where this is an element. A character makes a big deal of having to meet her son in person, opposed of through the machine.
Written in the 20s, gets a lot of things uncannily correct for a society 100 years later. Video calling, silence/do not disturb mode, notifications, air conditioning, people no longer wanting to look at real things with their eyes, etc.