Ask HN: My Google Play App Removed on Bogus Copyright Claims - Advice?
I'm a sophomore at UC Irvine and recently created my first 'product' (www.TagsForLikes.com). TagsForLikes essentially curates Instagram tags and compiles them to copy and paste into your pictures easily. I recently created an App for the sites content and this morning got served with the following email from Google (edited for brevity):
"This is a notification that your application, TagsForLikes - Instagram Tags, with package ID com.tagsforlikes.tagsforlikes, has been removed from the Google Play Store.
REASON FOR REMOVAL: Violation of the intellectual property and impersonation or deceptive behavior provisions of the Content Policy."
...
"If you feel we have made this determination in error, you can visit the Google Play Help Center article for additional information regarding this removal."
I am preparing an appeal letter and would love some advice or tips to deal with this. Some points:
1. Google does not even tell me who's intellectual property I am infringing upon or what the claim is against in my app. This makes it very difficult for me to defend my app given I don't know what exactly I'm supposed to be defending against! I am near certain though it is from a competitor who recently was very vocally angry at my success and lack of his.
2. The free version of my app has been removed yet the Pro, paid version, remains available. Maybe just a delay on Google's part?
3. All the tags I have curated were curated originally from me by scanning through manually Instagram pictures and seeing which tags were used the most. Surely the tags are public information because they are available to see by anyone on Instagram?
Thanks for reading thus far and again would love any advice or tips anyone has for responding to this.