Imagine the meetings where they decide to add personal illustrated storybooks before fixing chat histories
My theory is this misalignment of incentives is probably at the heart of most of our quality rot in software. Product managers are incentivized to create new features that boost the daily active users, while generally blind to the death by a thousand cuts caused by all the quality issues.
It seems like large institutions almost inevitably accumulate misaligned incentives along with an inertia that makes them almost impossible to correct.
I don't see this as a misalignment, it is a choice by the company, to the extent companies as a whole make choices. The incentives are the manifestations of those choices.
But yeah, it’s Google after all
But isn’t because of the promo culture? My n=1 of BigTech experience is that promos are based on “impact” and it’s a lot harder to show impact maintaining and improving existing features.
That might explain why there are over a dozen different ways to run a Docker container at AWS.
https://www.lastweekinaws.com/blog/the-17-ways-to-run-contai...