Itch.io seeks payment processors who work with with adult material
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Local sword making company ran into getting blacklisted by processors. These guys are professionals and well known in their business, not some randos. But when it comes to payment processors everyone is small potatoes. https://www.youtube.com/watch?v=nLIcohyT5Dc
They couldn't even find out why it happened. The amount of work they had to do to just get a clue on what was going on was incredible. It took in person visits and directed from bank to bank to bank to understand what happened. And as far as I know they still haven't found out the root cause. They managed to get some work around but who knows how long that will last.
These processors are not content curators / investigators and they're clearly not putting much effort into actually investigating or allowing anyone to dispute these things through a reasonable process.
There's no sense to these systems, you can just be cut off with no warning and the payment processors have no obligation to care or tell anyone anything.
You can thank the Bank Secrecy Act as amended by the PATRIOT act for that. It basically deputized every licensed money transmitter to act as an extension of law enforcement through the imposition of KYC/AML requirements, which is accompanied by the tendency/incentive to de-risk the bank.
You may argue that current payment processors do a poor job at b) but they do an infinitely better job than crypto since it's a division by zero situation.
> b) "have some recourse if someone takes my money and doesn't send me anything"
Your recourse is the legal system. Crypto isn't mutually exclusive with working with trusted, legally registered corporations whom you can sue.
I agree with this. The problem is the way from "isn't mutually exclusive" (which I also agree with) to "actually integrated with the legal system". The latter part is nonexistent and likely constitutes 99% of the moat of the current payment providers.
Also crypto isn't Bitcoin. There are plenty of other options that are close to "tap to pay"
If that is a fear shared among the general population, shouldn't that be a clear anti-trust concern?
Is losing your Amazon account that big of a deal? Are there really no practical alternatives? Is this fear of displeasing Amazon rational? If so, how come I don't hear any bells going off in government regulators?
This is a concern for people who have a lot of digital content under Amazon's umbrella. I have hundreds of audiobooks, ebooks, music, and movies - and if I lose my Amazon account I lose access to hundreds if not thousands of dollars of content.
As for trying to constrain Amazon to play fair, and treat the peasants nicely? Good luck.
Amazon is a rival to Google in terms of content delivered to people, and, like Google, Amazon performs a lot of services for the federal government. They have lobbyists, legal teams, and even politicians in their pocket.
Your subjective experience, or a lack of interest from legislators, does not mean these issues do not exist.
This indicates to me that the assets you put into their control are disposable for you or that you have no reasonable alternative. The former is easy for me to believe. That latter is difficult for me to believe. Together, it makes me disinclined to feel that the government needs to take any action on your behalf.
But those are limited to purchasing things where ownership is also meaningfully controlled by crypto.
Say someone pays for something via crypto, do you have to manually confirm each time before giving them the product/service?
I will say -- "immutability" isn't necessarily the horror that people make it out to be. Which is to say, oh $500 gets transferred from A to B incorrectly. The fact that you literally can't "undo" that doesn't much matter -- you just transfer 500 from B to A on a 2nd transaction.
1. Some new or existing payment company helps merchants to transact in cryptocurrency, because it's difficult for the merchants to do it themselves.
2. This payment company now becomes the new target for attacks, and the only change is from fiat currency to cryptocurrency.
An obvious answer to #1 is for merchants to process cryptocurrencies themselves, but that implies that all the problems in dealing with fiat currency (fraud detection, accessibility, scalability, etc.) is somehow easier with cryptocurrency, and I am not sure that is the case.
So you don't like it when payment processors blacklist sexual content. What about racist content? Are you fine with someone selling a game mod that for example replaces all people of color in a game with people of European ancestry using something like Stripe?
But they wouldn't do that, they would moderate the content on their own site.
I kinda feel bad for the call centers and the legion of Reddit/Twitter users who were mislead by a few random meme protest .gif files. But I already learned my lesson back during the Reddit Boston Marathon bullshit: the crowds are stupid. Don't trust the hype, don't trust Reddit Posts that cite other Reddit posts that cite a tweet. Wait for real info.
That being said: Visa and MasterCard have been dicks in the past and somewhat deserve attention. I'm just a bit sad that this particular case is turning out to be more of a Stripe/Paypal issue instead as it means a lot of energy has been misdirected.
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I've still got my Discover card so that if the real call for action ever comes, I'm ready to move off Visa/Mastercard. But people need to seriously fact check their work before hyping an internet brigade next time.
I'm not convinced that VISA and Mastercard are totally hands off about content and that Stripe and Paypal are going against their wishes to enforce content restrictions completely on their own.
https://old.reddit.com/r/Steam/comments/1mf7uei/steam_update...
Mastercard never talked to Steam directly. That means all the discussion about Mastercard (from Steams point of view) is practically hearsay.
Meanwhile, we have itch.io being VERY clear here that it's Stripe that has a no-porn policy. That gives us a DIRECT cause. And Stripe ALSO admits that they don't allow porn on their payment network.
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Has Steam even said who their payment processor is yet?
Steam definitely support PayPal in some areas, but their consumer terms and conditions don't disclose whether they use an intermediary for handling card payments.
Mastercard was involved* in the censorship of Steam games, according to Steam’s statement quoted here:
https://www.thegamer.com/steam-adult-game-ban-valve-says-mas...
So whence “energy has been misdirected”?
*: Yes, we can quibble about who was “actually responsible”, were the various intermediaries overzealous, etc., but it’s enough to note that in the counterfactual where Mastercard doesn’t have a rule 5.12.7, there is no censorship of Steam in this manner.
I guess we'll find out really quick if itch finds another processor.
We all know that the issue is with the categorization of the transaction. MasterCard/Visa has higher chargebacks and thus higher costs associated with porn. When Stripe focuses on non-porn they can get much cheaper pricing. When Itch.io buys cheaper fees from Itch.io, they get smacked due to some porn being on the payment network.
So now itch.io is realizing the 'price' of Porn and we will see if itch.io decides if it's worth the cost. Especially because CCBill or whatever is going to be a % higher on all transactions (including non-porn), it's likely that it's only efficient if itch.io makes a 2nd website for ONLY pornographic games or something.
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It's.... really messy and muddy. But messy / muddy situations don't make good little memes or call to action on Reddit/Twitter.
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I am still pretty sure that Visa/Mastercard are problematic. But if this is going to be a sustained push, people need to be much much smarter about the information and also need to direct their energy efficiently. You can't just call up the internet mob like the boy who cried wolf.
I think the message needs to be about the power and control of Visa/Mastercard and payment processors to cut off free speech in general. Porn could be a good starting point for free speech discussion and seems to come up as a practical example often. But we still need to get the details correct otherwise we risk making fools of ourselves.
The processor lied about Mastercard's involvement. It's par for the course in my experience that processors always try to offload blame on someone else. Then Mastercard saying explicitly that the decision wasn't made at their level.
I imagine you have had the same week of yelling at the wall on this issue I have.
You put much more trust in these companies than I do.
Does a multinational company worth half a trillion dollars really deserve your personal, emotional support? I think they’ll be just fine no matter how fervently you support or oppose them.
You are clearly the one emotional about this.
The payment processing system is so complex and opaque even people in the industry rarely understand anything outside their little corner of it.
People are going to be angry at the most visible parts of the ecosystem.
Itch is clearly making the effort and I suspect they will come through with a new processor ultimately. They surely have enough business that processors that handle adult industry will most certainly negotiate beyond their typical rates. Especially considering the nature of the bulk of their business isn't directly adult oriented.
It's very strange that porn is the thing rallying people to dismantle this nonsense.
If the crux of the issue is that everyone has arranged a system where nobody has to take responsibility for anything, none of what you’ve said absolves Mastercard (or Visa) of any guilt.
https://www.mastercard.com/us/en/news-and-trends/press/2025/...
> Mastercard has not evaluated any game or required restrictions of any activity on game creator sites and platforms, contrary to media reports and allegations.
This seems like a rather strong refutation of the discussion.
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> If the crux of the issue is that everyone has arranged a system where nobody has to take responsibility for anything, none of what you’ve said absolves Mastercard (or Visa) of any guilt.
Stripe has literally been saying no porn on their network since the freaking start of this controversy with Itch.io.
And yet there is still porn on Steam, so clearly this is more than just Stripe.
The entire discussion is between Steam and it's payment processors. And Steam, for whatever reason, hasn't publicly shamed (or discussed) who those payment processors are who were pushing these rules.
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For now, we can rest assured that Itch.io case is being well discussed. We see it is Stripe and Paypal for Itch.io and unless conflicting news comes out, I'll assume the same for Steam.
Answer: because the company I buy Porn from uses CCBill, not Stripe. You know, like what the article says Itch.io is looking into.
There are specific payment processors for pornography. This is accepted because everyone knows that Porn gets more chargebacks (Hubands often have to chargebacks and pretend they didn't buy porn when their Wives find the charge). So there's a large degree of customer fraud in pornographic purchases.
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Like Steam, Mastercard, Itch.io and even stripe themselves are pointing out: the problem is solidly the payment processor. Or Stripe in this specific Itch.io case.
Done. Now when another Manga / Doujin Library gets banned for too much porn on behest of MasterCard, that will be the time to complain. But for now, stand down. This issue is becoming a boy cried wolf like overreaction. Especially as the facts are finally coming in.
That's my point. Stripe is at fault in this exact case.
Also: Having failed to answer a simple question, I conclude that you concede the point and that your position is logically inconsistent. Please continue to post as it only continues to make you look less reasonable.
You have literally no response to my Stripe point despite multiple back and forth.
You know, the Stripe point I brought up in the very root comment at the top? And every time I try to guide you back on topic you've ignored my efforts and tried to talk about something different.
You aren't even talking about Itch.io this entire time despite the article and topic.
But yeah, take your win. I guess I'm too feebleminded to keep up with your gymnastics.
Did Stripe even HAVE a call center for the internet mob to protest at?
But almost all the Reddit posts or Tweets I've seen are about Visa call centers or Mastercard call centers. The number of people protesting Stripe is miniscule in comparison (if there even is anyone to begin with).
If you think it was just a few image memes, you really haven't been paying attention. Check out my post history here for better information than you currently have on how credit card companies are definitely contributing to this problem, if not a critical link in the chain that causes this problem.
Personally, I believe that the problem is upstream of credit card companies even. The problem is with activist investors with far too much influence, able to bully the CEOs of Visa/MasterCard/etc. to accomplish political outcomes.
Reddit is a hotbed of misinformation, especially when tensions run high. I have been surprised by how frequently tech people develop a blind spot for Reddit’s low quality. I think it’s because Reddit feels like the internet from 10 years ago, especially if you use old.reddit.com .
It’s basically TikTok for text and thumbnails, though.
It's hard for us to learn new tricks. The hope is in the next generation to figure this out...
These kinds of intermediaries can be very convenient for both the merchant and the consumer, but they are not essential for most users. Indeed most of the hurdles in the way of merchants accepting payment by card directly are artificially created by VISA and Mastercard themselves, so it's within their control to loosen the rules and sideline PayPal and Stripe.
I don't know where the bottleneck is, but I've personally never shopped anywhere that was set up to process SEPA payments rapidly.
SEPA flows typically have a more rough UX, maybe this would put off a lot of customers?
They could also just piggy back off of SEPA and just do the bog standard thing of asking the customer to transfer x amount of money with the reference abcxyz. If the customer then uses instant transfer in their banking app, they get to immediately confirm the purchase.
In case of Steam they could totally also just give immediate access and then revoke it if the payment doesn't happen within 36 hours.
Finding a processor that specializes in that is what they should do. This will allow them to process adult content on those processors properly coded. Of course, those processors generally charge a higher amount because of the greater risk.
But none of this is new or crazy. It's decades old, and shouldn't be a surprise to anyone wanting to conduct business in the adult space online.
But yes, reputation is also critical. Amongst many other things.
Problem is, different classes of goods and/or services have very different rates. Like, if you sell grocery it is 1%, if you sell computer games it is 2.5% and if your sell adult content it is 5% if you can see physical card (you are magazine stall with adult magazines) and 7% if you don't see card (on-line sell). Numbers are totally made up by me here, BTW, but principle is the same.
You see, Visa and MC are credit card system, so if transaction was done by stolen card (and probability of that event depends on the goods sold and type of point of sale) and it was charged back by proper card owner, it is Visa/MC who pays for troubles.
It is what why proper transaction coding is so enforced.
Many (a lot) of transactions are with effectively debit cards (overdraft limit is set to 0.0 by issuer bank), but technically any Visa (not Electron) and MC (not Maesto) card is credit one.
On the other hand, I didn't hear about successful charge backs for many years. Like, 20 years ago it was trivial with good European bank (one phone call, zero paper work — I seen this several times in person!), and now it is much harder.
And one more question: why do we need payment processors at all?! I don't need it to pay with my card, why do I need to accept payments? Why banks don't want to be payment processors directly for their clients? Why do we need these MitM?
Are you saying it's because these games weren't properly flagged as an 'adult' transaction? When I buy Call of Duty from GameStop, is it flagged as an 'adult' transaction?
Also, didnt MasterCard directly say they're enforcing their existing guidelines against "unlawful purchases, including illegal adult content.” ? It doesnt seem like it's just a coding issue....
If you sell adult products you are subject to higher commissions. If you sell adult products and don't mark these transactions as adult products you evade higher commission.
I don't say I agree with this logic, and I think tat Visa and MC are f*cking bastards, but it is how it works now.
Debit cards are just MC/Visa that comes straight out of your bank account.
A true alternative would need to tie into banks, work with the current payment systems seamlessly, and offer credit options with reasonable terms.
Basically, it would have to be either funded by billionaires as a revenge passion project on MC/Visa or established by a country like the US as a public infrastructure.
MC and Visa is inter-bank systems, I don't like what they do with policies, but I understand why they are needed to "link" all banks around the world together and allow any acquiring bank to get payment from card of any other issuing bank without direct link between them. It is understandable.
And I, as card holder, don't need any men-in-the-middle when I pay at brick-and-mortar shop: such shop has account in some other bank and has payment terminal from this bank, not from PayPal. Why does online shop need Stripe, PayPal or other men-in-the-middle?
Most likely the shop DOES have an intermediary like Stripe and PayPal, just not Stripe and PayPal. There are other POS providers out there. They might also be dealing directly with a bank and using a 3rd party for the equipment and integration. But all that is different from the web. POS/brick and mortar is different from online. It's generally more secure and less prone to fraud.
> Why should I use them and not my bank directly? Why does this business exist?
You can. You can literally go to a bank and ask about opening up a merchant account. However, the overhead is much higher. Basically, you'll be opening up your financial history and have a lot of rule sand regulations you'll have to follow. And you'll have to do the integration work if it's not already done. And don't expect Stripe/PayPal levels of easy integrations.
And, on top of all that, you have PCI compliance you have to manage, and that's no small thing. On top of that, customers will be looking for PayPal/Stripe/Apple Pay/etc. Why? Because they are customer friendly and more convenient.
But you can 100% go the route of getting your own merchant account, going through all the paperwork, putting aside sums of money, integrating, taking on all the risk yourself, by all means.
Or you can slap PayPal/Stripe up and be done.
Every payment processor went through some version of this: https://kindgeek.com/blog/post/what-is-a-payment-processor-a...
The convenience fee of not having to deal with that as a business owner seems worth it to me.
Apologies if that's what it sounds like. It's not. While ensuring you use the right code is part of it, it's also making sure that the bank/payment provider is also aware of what you are transacting. What code should you use for adult games? Don't ask someone online. You should talk to your bank/payment provider and make sure they understand what you are doing on that account and how it will properly be coded.
It's not just the code, but also the account and your relationship with the provider.
Keep in mind that often there are several categories something can fit into, and it's important to work with your provider to have a clear understanding of what they allow and are willing to process.
Also, didnt MasterCard directly say they're enforcing their existing guidelines against "unlawful purchases, including illegal adult content.” ? It doesnt seem like a coding issue....
> Also, didnt MasterCard directly say...
They say a lot of things. Doesn't mean it's accurate.
https://www.cnbc.com/2025/07/16/coinbase-steps-into-consumer...
My mental model is "what is the least friction to get value from fiat stores to uncensored value transfer rails" on this topic.
https://www.coinbase.com/blog/Coinbase-and-JPMorgan-Chase-jo...
> Beginning this fall, you’ll be able to use Chase credit cards to fund your Coinbase account. Beginning in 2026, you’ll be able to redeem Chase Ultimate Rewards Points to fund your Coinbase account. For the first time, points from a major credit card rewards program will be redeemable for crypto rewards. Beginning in 2026, you’ll be able to directly link your Chase account to Coinbase. Chase customers will be able to seamlessly link their bank accounts to Coinbase for another fast, easy way to buy crypto - in addition to all of our existing integrations.
(As of 2023, Chase had 18.5 million checking accounts. In 2024, Chase opened nearly 2 million net new checking accounts. In July 2025, it was reported that JPMorgan Chase holds the largest total deposits among US banks, totaling over $2T; not a JPMC fan by any means, but they are the Goliath of commercial banks as it stands)
First, this product only funds one thing, an account at coinbase. You then have to transfer money to people from whom you would like to buy. No protection from fraud. No nothing. Second, even if it did the real time purchase from the vendor directly from Chase with all the attendant protections, (which it doesn't, but even if it did), we'd really need all banks and credit unions to be using it. If it's just Chase, it's going to be inconvenient for a sizable number of people.
(By "sizable", I mean the majority.)
Chase hasn't been able to stop me from funding merchants they would otherwise not do business with once my funds get to Coinbase, for example. This is the value of stablecoins imho, the ability to move fiat in a low regulation manner through technical performance art. I'd mail cash if I had to, but I'd prefer the stablecoin rails when higher regulation instant payments aren't available to move value due to gating.
(day job is at a fintech, thoughts and opinions always my own)
It doesn't matter how decentralized it is when you have a centralized merchant account.
We need to avoid parallel economies at all costs.
eMerchantPay is one I've seen in the wild, also.
Billing is broadly part of merchant services and is largely done by the sales organization that sold the processing.
Of course there are companies that encompass all these and more like the acquiring bank.
If you came to this by looking at epoch's website, click the tab from "Billing" to "Merchant Solutions". The rest very clearly state they are a processor.
Mastercard deflects blame for NSFW games being taken down - https://news.ycombinator.com/item?id=44783566 - Aug 2025 (565 comments)
Clarifying recent headlines on gaming content - https://news.ycombinator.com/item?id=44760843 - Aug 2025 (24 comments)
Visa and Mastercard are getting overwhelmed by gamer fury over censorship - https://news.ycombinator.com/item?id=44713414 - July 2025 (586 comments)
Steam, Itch.io are pulling ‘porn’ games. Critics say it's a slippery slope - https://news.ycombinator.com/item?id=44685011 - July 2025 (890 comments)
Against the censorship of adult content by payment processors - https://news.ycombinator.com/item?id=44679406 - July 2025 (250 comments)
Games: No sex, please. we're credit card companies - https://news.ycombinator.com/item?id=44675697 - July 2025 (52 comments)
Itch.io: Update on NSFW Content - https://news.ycombinator.com/item?id=44667667 - July 2025 (323 comments)
Australian anti-porn group claims responsibility for Steams new censorship rules - https://news.ycombinator.com/item?id=44636369 - July 2025 (162 comments)
Valve confirms credit card companies pressured it to delist certain adult games - https://news.ycombinator.com/item?id=44606184 - July 2025 (905 comments)
The right solution is what they're doing - finding a sane payment processor to work with.
Edit for clarity:
Stripe came over to them and said "if you have NSFW stuff for sale, we will not process any of your payments." The majority of revenue for itch is SFW content. If they start selling them for gift cards or points or whatever, Stripe will cut their revenue to 0.
It makes no sense to rush development of an alternative stopgap measure that is worse financially for you than the status quo.
Or in this case: itch.io switches to CCpay instead of Stripe as mentioned in the article. Because Stripe was actually the problem here, not Visa/Mastercard.
I still will highlight the closure of Manga Library Z (which Visa/Mastercard is to blame). But this itch.io problem was different.
This would only be true if it was possible—as in, actually realistic and doable—for anyone to enter the market.
Do you really think there's a shortage of people who would like to start a company that gets an easy 3% per transaction?
Also, that 3% doesn't go to just Visa/MC and the other card brands.
It goes to the payment gateway, the payment processor, at least one level of sales organization, the merchant bank, and the POS company in the case of in person business. There are several intermediaries that get a slice of the pie.
Other things look crazy too.