The initial experience where I saw a lot of elements on the screen without knowing what's what was a lot. And sure enough - a lot of it had to do with just learning how it works and what's what. But in addition to the UI that is unintuitive for the beginner, most of the keybindings either didn't make sense or were not convenient (talking about prefix).
For example, splitting panes in my opinion are much better done with | and - symbols rather than " and %. I can see what they were going for with double quotes and the percent sign, but IMO vertical line and a hyphen make more sense. I do not need to be actively thinking about which one should I use for a vertical vs horizontal split.
There was some aspect of "putting a lipstick on it" - for sure. Making it more pleasant to look at didn't improve function - just looks. I just think making your tools look the way you like and enjoy them will create a more pleasant experience and help you learn the tool faster too.
The dreadfulness did come from not understanding it completely and being a noob early on. Fixing the style and function also put me into a process of being intentional about learning how the tool works and adjusting things that I didn't like.
And you're right - it is not more gatekeepy that other tools per se. I was simply describing my experience and what I ended doing about that.