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Comment by hobs | Hacker News Reader

Looks super interesting, except for there's no pricing on the page that I could find except for contact sales - totally understand wanting to do a higher touch sales process, but that's going to bounce some % of eng types who want to try things out but have been bamboozled before.

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I know - we're working on adding Self-Serve sign up for non-enterprise deals.

But regarding our pricing - I can point you at an actual testimonial https://www.g2.com/products/pspdfkit-sdk/reviews/pspdfkit-sd...

> These pricing structures can be complex and NEED to be understood fully before moving forward with purchase. However, out of all of the solutions that I reviewed, [Nutrient] was the one that walked me through their pricing the best and didn't make me feel like I was going to get fleeced.

I love that the employee’s (CEO’s?) response to a “there’s no pricing on your website” comment is a link to a review on another kinda random website of a testimonial that getting pricing from them sucks and was marginally above the baseline of “the customer didn’t get scammed.” Ringing endorsement, along with the implied “we’ve been doing this ten years and still haven’t been able to implement self service sign up or even an html pricing page on the site.”

You realise that testimonial is saying your pricing policy sucks, but after wasting their time on sales calls with you, trusted you more with it than the also sucky competition?

I think youre losing a customer because you don't have that option. Im not gonna contact sales and sit through another inane sales pitch zoom call that should be no more than 5 minutes stretched to an hour before I even know if your solution works. And im most definitely not gonna keep fingers crossed the pricing makes sense.

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