What issues did you encounter when using Unifi?
From what I’ve seen, Unifi seems like the closest to an "Apple-like" experience - especially given how much more robust their capabilities are compared to most other providers.
From what I’ve seen, Unifi seems like the closest to an "Apple-like" experience - especially given how much more robust their capabilities are compared to most other providers.
It's been awhile since I used Unifi, but regardless of the label they put on their binaries, things felt like beta. That doesn't mean I had issues per se, or things I couldn't work around. But it may be missing things, almost certainly missing promised features, rough around the edges, etc.
A neighbor has a bunch of Unifi devices and he just has his on autoupdate and never has issues. I definitely am scared to give them that much control.
I've at least never experienced it (and I stick to the Stable/Release channel).
I have 4 AP, 9 cameras, NVR and Dream Machine - I guess I got lucky over the 2.5 years I've had Unifi.
That said though, do I really need these features? The biggest draw was having a proper AP to put on my ceiling instead of my old google wifi pucks. The upgrade from wifi 5 to 6e was not noticeable in any way. I spent 3x the money and really have nothing tangible to show for it aside from a cool UI to log into, which was never necessary prior because everything Just Worked.
Also- this may be my fault for not reading the fine print, but the IDS stuff on the UDM only works at 600mbps, and I have a gigabit connection. People in Unifi forums will tell me I am the idiot for assuming that, but it has gigabit ports, its 2023... I just ass/u/me/d that everything would work without issue at line speed and wouldn't have to read the spec sheet like a lawyer.
Anyway, its fine in the end. I would never buy anything cutting edge from them again, I want anything to bake for at least 6 months after release, which is usually how long it takes for their "shipping" stuff to become actually available anyway. I will stop whining now :)
(I do notice people on forums love to use Early Access update channel where... YMMV).
this is such a pet peeve of mine lately. companies are doing this all over the map now, from cars (especially self-driving), games, network equipment, entire software suites… and on and on.
i absolutely did not opt in to be a beta tester as a random human on public ways. i did not opt in to be a beta tester for your search engine results. i did not opt in to be a beta tester for the games i spend $90+ on. i did not opt in to beta test your company’s network equipment which we paid full price for.
build and closed test your products with interested parties who explicitly opt-in and quit forcing and charging us to be experiments in your company’s r&d.
I didn't like how they stopped supporting on-prem Unifi Video server, and only allow you to use it with a hardware appliance now.
They moved beyond "just build good product" and into unwanted cloud services and closed ecosystem.
If this is a re-opening of some of their self-hosting, then great. They're back to par, I guess?
I also have struggled with this, and spent many hours bashing my head against a specific setting in PFSense that requires a plugin to enable.
Then, I thought to try updating the firmware on my Unifi WiFi AP, and have had (almost) no problems ever since. It has taught me to think twice about spending $100+ on a piece of niche electronics that can only be controlled if it is compatible with your WiFi...