?
Who handles the support for Outside?
In other words, by implicitly paying with “attention” you agreed to the contract which has no support, you cannot then complain about having no support.
You are welcome to not use a Google product.
Also: I would argue that there is support for "Outside", as you put it. Fire dept/ambulance/police for emergencies, government at various levels for some things, utility companies (e.g. if a water line broke or whatever), etc, etc.