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Comment by mcntsh | Hacker News Reader

I wish tracking took 20 seconds. In my org (big tech) a JIRA ticket has 10+ required fields.

Jira is awful because it has no opinions and leaves those decisions up to people who have terrible ones.

Jira really seems to have degraded as it has become increasingly bloated. I grit my teeth every time I hear platform ops say "hey, that deployment ticket last week... we noticed you didn't fill out the x, and z fields and also didn't create a follow-up ticket for future deployment to prod with the correct link to the implementation ticket"

That’s nothing to do with jira and everything to do with your platform ops team.

That’s only true if you think the person who made the torture device is not culpable for their customers using it as a torture device.

I don’t happen to believe that is true. Pandering to customers makes you part of the problem.

Ah, sorry I think I communicated in an unclear way. Yeah, we have some annoying processes at my office but a big reason that this sort of request sucks for me is that Jira is bloated, slow, confusing and buggy in a way it wasn't 5-10 years ago.

My experience is that if you give a “better” tool to a bad team they’ll just do something outside the tool. I have never worked with a team who has had a roadmap in jira - there’s always a corresponding excel sheet for that. The best defence against this practice is strong leadership and buy in to the value of the tool.

Personally I run myself on a bullet ish journal and I’d probably run my team on Trello given the choice.

> ...and I’d probably run my team on Trello given the choice.

For how much longer, though? Been quite a while since Trello was bought by Atlassian; dunno how badly Jira-fied it is by now, but I can only imagine it's going to get more and more so.

It feels like it takes 20 seconds just for the Jira page to load.

// TODO refactor to make page load faster

    // NOTE in the meantime, we added asynchronous loaders everywhere using
    // a third party library which makes the page even slower to load, and
    // increased the recommended CPU and RAM requirements for both the server
    // and the client.
    // We also added a noscript tag to tell the users they can't load the page
    // without JavaScript so the loaders can load.

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