I think non-Americans underestimate our ability to not automate things that can clearly be automated through some combination of of inertia, union power, and sheer incompetence.
[1] https://en.wikipedia.org/wiki/List_of_driverless_train_syste...
Edit: The article claims the opposite, and maybe that's true in NYC? I did find a breakdown of costs in Germany, for a municipal light rail service: operating the train is 1860 EUR per journey overall, paying the people operating the train (one operator, possibly one conductor) is 350 EUR of that. That ratio is smaller than I would've guessed, but it's not a majority.
https://www.wiwo.de/unternehmen/preisfrage-welche-kosten-ent...
However, fixed costs are better funded by general taxes than by usage fees because otherwise you pay a huge fixed cost to build something with a low incremental usage cost and then under-utilize it because recovering the sunk cost through fares causes high fares which deters uses whose value exceeds the incremental cost.
Meanwhile human labor is a significant proportion of the incremental cost, when you have humans doing things per-trip that could reasonably be automated.
This is already happening in Paris, London, Copenhagen, Singapore, Tokyo, and many more places. They all still have staff that move around the network to work on things not related to driving the train though.
So, I think you're right in pointing out that they still need many people constantly monitoring and working on the trains. But they don't need a driver per train any more, and they especially don't need two drivers per train.
To go full automous you want modern signaling, platform doors (which is hard if any platforms have curves), basically all the modern safety systems.
Here's Jago Hazzard (london train youtuber), on why the London underground won't go driverless.
https://m.youtube.com/watch?v=4Eh7-n5UAYs
While the LU is very old, the system is in a much better state than the NY subway, but it is still way to much work.