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Comment by newAccount2025 | Hacker News Reader

newAccount2025

Can’t you do a charge back? Isn’t this a key kind of protection that credit cards give you?

Only if you want to get banned from ever staying in a hotel again

Obviously charging back Hyatt won't get you banned from Hilton. And the response question would be: Why would you returned to a hotel chain that scammed you?

Because that's where you job books when you travel?

Then that sounds like the employers problem, though. Hopefully they audit their expense accounts for stunts like that.

So they check the bill and see that you incurred a $500 fine for smoking in the room they paid for? How does this help :(

At some point the question is: "Do we trust the employee we've had on the books for the last few years".

Fortunately, the mid-sized places I've been at generally trust the employee's story when it comes to expenses -- at least unless it becomes a pattern.

If my workplace took the hotel's side for a bogus charge, I'm not sure I'd want to stay working there...

Hopefully hotels don't yet have an industry-wide "do not host" list without any appeal process...?

> Hopefully hotels don't yet have an industry-wide "do not host" list without any appeal process...?

There are lots of small operators, so I doubt that there's some industry wide list.

But there are only a few large operators. I'd be shocked if some of them didn't share info.

Hyatt and Marriott share their info with everybody every few years when they get hacked

"A hotel" ? Unlikely.

Are chargebacks useless now since they usually lead to being banned from that provider/vendor? Do a chargeback for a scammy App Store app, get your 1k smartphone bricked and your emails locked out?

It's always been the case that if you refuse to pay a bill the other party can refuse to do service with you.

Winning a chargeback isn't just refusing to pay a bill. A neutral third party confirmed you were in the right and the merchant was in the wrong, so it's unfair for the merchant to punish you for them.

Well the whole premise here is that the bill was incorrect, so why would I pay it as-is? And the billing party refused to adjust it, this is why I had to resort to a chargeback.

Partial chargebacks would be an interesting concept in this case.

I don’t know what I’m talking about but doesn’t that go both ways? If (say) AmEx is getting a ton of chargebacks from this one hotel, don’t they at some point say “that’s enough of that” and drop them as a client? It seems the hotel should really have a huge incentive to not do crap like this?

I think the problem is that for a huge hotel chain (say like the Marriot) to get hit with enough chargebacks that a credit card vendor drops them, it means that a huge amount of people would need to charge back and be willing to be banned from Marriot until something happens. Kind of like a union, if you're the first to strike or protest, you suffer until enough momentum happens to make a difference.

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