Nutjob attempts to extort $35 computer from non-profit foundation
raspberrypi.org
raspberrypi.org
To me it just looks like a kid who is willing to randomly make up stuff to try and get a Raspberry Pi for free.
As amusing/crazy as this was, I'm not really sure if it merited it's own blog post (or HN submission for that matter).
In chrome, if you want to see a thread without signing up, just type in cache: before the URL and it will show you the full content visible to googlebot
The irony of that exchange was that Eben showed pretty amazing customer service the whole time.
Basically, he was feeding a troll and now they're playing the troll's game by using "eyecatching headlines". (I don't think for a minute they are seriously concerned about blackmail; this was a troll being a troll, not anything serious enough to warrant the name "extortion".)
"sorry, I’m afraid we can’t provide free samples" was the right response (although "we do not provide free samples" would have been better as "can't" implies there's a barrier that might be overcome; do not give unreasonable people a reason for a decision because then they have a target).
If the troll asks "why", the answer can be "because we do not offer free samples." Repeat meaningless responses until the troll gets bored (or better yet, block and ignore them).
As soon as you say the reason is policy, they can try to get you to change or go around the policy. If you provide no reason at all, there is nothing to discuss.
Personally it smells legit. If it was a prank then kudos to the troll.
Overall, the RP is hard to get. I paid about 2 months ago. All I got since was a couple of emails saying that the shipment will be pushed back, etc. And I'm totally fine with that. I guess, some aren't and shit like this happens.
At least I will get an early christmas gift, by the time it shows up I will have forgotten all about it and version 2.0 will most likely be out ...
Traits:
1. They want free stuff.
2. They dangle the possibility of hundreds or thousands of sales.
3. When the answer is no, they start making threats and/or take to the internet to post lies about the company.
Current policy is no free samples under any circumstances whatsoever.
We do give away copies of our products as gifts sometimes though and we make available review copies to journalists who can actually verify their credentials. (With about 9 out of 10 claiming to be writing a review for a magazine the magazine editor will say they have never heard of the person.)
Big company shows up, dangles a bid the size of Texas (at least in our eyes). We pull all-nighters making a killer design and proposal. The client "changes their mind" and takes the completed bid overseas and has it made for peanuts.
Those interested in samples and big orders would be much better off talking directly to the distributors.