Yeah, as users we're always in survey overload and I've started to resent them. You go to a news site and an ugly popup asks you to take a survey. Or you call a service hotline and they want you to rate their service. You watch a netflix video and they want to know your experiences. Too much.

Maybe you can add analytics to mine this information. Maybe start a feedback/help/support forum. Those seem less spammy and offer real help and gives you insight into feature requests and pain points.