Comcast is notorious for exploiting places that don't have any other real options. Just before Google Fiber was activated in my area, Comcast stepped up their game big time. The only problem is that they had spent years nickel and diming me for actual connection speeds that didn't even come close to their advertised rates, and their latency/jitter is garbage compared to fiber. Comcast clearly doesn't want to have to compete. In their defense, their connection was rarely down.