I've yet to hear of any alternative compensation model that actually works. Just pay people in their choice of money or time off in lieu. Sorry to hear you got screwed.
> Every single time, I documented what I did to fix it, as I did it, and handed it off to the ops team. Or in some cases I automated the fix. I have 0 tolerance for being called in my free time. I don’t care what the boss says my priorities are, if I’m being called at night, stopping that in its tracks is my #1 priority.
100% agree, I think people are far too tolerant of being paged. Especially management - the productivity impact of constant interrupts is huge. In a previous job one of my favourite things to do was go out to teams and just disable alerts they said were noisy or unactionable. If there was any pushback/consequence I was happy to accept responsibility (but never had to).