A good wrapper has deep domain knowledge baked into it, combined with automation and expert use of the LLM.
It maybe isn’t super innovative but it’s a bit of an art form and unlocks the utility of the underlying LLM
To present a potential usecase: there's a ridiculous and massive backlog in the Indian judicial system. LLMs can be let loose on the entire workflow: triage cases (simple, complicated, intractable, grouped by legal principles or parties), pull up related caselaw, provide recommendations, throw more LLMs and more reasoning at unclear problems. Now you can't do this with just a desktop and chatgpt, you need a systemic pipeline of LLM-driven workflows, but doing that unlocks potentially billions of dollars of value that is otherwise elusive.
Or just make some up...
Can google search hallucinate webpages?
What's more, it unlocks potentially new additions to the 206 legal cases where generative AI produced hallucinated (fake) content.
We are going to see the same for anything that Claude or similar can't handle out of the box.
AFAIK, doing proper RAG is much, much more than this.
What's your technical background if you don't mind me asking?