Now excuse me while I go listen to some Judas Priest... \m/
Now excuse me while I go listen to some Judas Priest... \m/
In other words: the law sees it as a bad thing that ISPs should have to bulletproof their offerings so that when they make a service available to phones, it isn't easy to trick those systems into providing service to computers. The law says, "it is silly that the market should have to bear the cost of that engineering, because it's undertaken solely to prevent dishonest people from obtaining undue benefit".
The only question you really have to ask here is, "am I tricking a business into offering me something with a dollar value without paying for it?" Yes? That's fraud. It's the definition of fraud.
People probably do violate all sorts of stupid laws all the time. But that's a very different point than "people commit all sorts of frauds all the time". They do not. Fraud is invariably wrong.
What services did he steal? He paid for wifi services for the duration of the flight. The device by which he enjoys that service should be of no consequence.
I still don't see fraud here.
If GoGo can't tell the difference between a laptop and a mobile phone, that's their problem. And no, the UA string doesn't guarantee that and there is no law that I've heard of that prevents users from altering their UA string (or anything for that matter). They showed him a price for a service on his device, and he bought that service.
I'd urge you to learn a little more about the law if you think that a UA string specific law is needed, or even a computer-specific law. Intent and personal gain are more an enough.
He did pay. The question now is, is this something roughly akin to switching price stickers on merchandise in a store. Since there's no specific requirement that a browser return an "accurate" UA string (whatever "accurate" even means for a UA string), this is closer to a company putting out a bucket with a sign saying "Honor System: suggested donation: $7.95 for phones, $15.95 for computers" and having somebody throw in $7.95 while using a computer. Not noble, but hardly something they should be punished for.
To the extent that the insignificance of this fraud will preclude it from becoming a federal case, I agree.
In general: don't lie to people to win deals for yourself. At all.
I find GoGo's double pricing to be the most morally objectionable thing about this whole situation.