But you're giving Google money.

I should've qualified what I wrote, but what I mean is that no matter who you are, if you don't know someone there and aren't paying them money, there's no way to communicate with humans there.

It's like companies that won't let you sign up unless you give them a cell phone number, but not only do they not have a number themselves, they don't even have email. Or, for companies like Verizon, they don't have email, but they have phone numbers with countless layers of "voice assistants" you can't skip. It's a new way of "communicating" that's just crazymaking.