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I worked for a company that sells software to people who do this. Do some searching on "managed service provider".

You may also find MSPMentor (http://www.mspmentor.net/) interesting.

Hmm, that's interesting, thanks - ages ago, I used to work for an MSP in the SME sector, and I had not really thought of these two as equivalent. I suppose what I am thinking about could be considered a subset of MSP, with additional project work.

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