Has Xbox Considered Laying One Person Off Instead of Thousands?

There is already a delay between console and pc releases.. add a second delay after pc release to include in game pass..

People that really want to play the game will buy it either on console or on pc to play it early.. People that would not buy it could pay for game pass to get it later...

I’ve worked at a company where customer service costs were higher than the contribution margin. The solution from leadership was to turn off the phones. If they can’t call in, then no one needs to be paid to answer calls.

I asked the VP how customers who need help now (appointments were involved) could get help? Well they could email in and wait for a response.

Shockingly, customer lifetime value dropped like a rock. So their solution was to lock every new customer into a hidden subscription plan that had a cancellation fee of 2-4x of one appointment. Then they had to walk that back when they had too many chargebacks.

The company was later bought out. Only people in the earliest of rounds made money from their equity. The CEO went on to be the CEO of the acquiring company.

The people deciding on the decision were will insulated from dealing with the consequences of that decision.

On the other hand, it makes perfect sense to strike over pay/conditions or in solidarity with workers elsewhere.