Here comes Britannica 2.0
theage.com.au
theage.com.au
This remark convinces me that they still do not get it...
Consider the Britannica website and the Wikipedia website. The Wikipedia website is designed for mass consumption of content. The Main_Page has interesting, topical and relevant links and blurbs on it that _encourage_ you to click and go deeper -- true browsing. When you click on "browse" in the upper right on the britannica.com home page, you are presented with a popup listing the alphabet. This isn't browsing. Britannica's navigation down the right side, with the sliding tabs, is relatively bare in the content topic headings: there are only four or five entries under each one. Compared to Wikipedia, just the "Did you know..." box (one of seven major content divisions on Main_Page) has (as I write this) _23_links_ plus a "nominate an article" link, further encouraging interaction, and deep exploration. And these get updated (most likely automatically) every day. Britannica's interface doesn't seem to encourage exploration. The experience appears to be a direct translation of using a hard-copy of a reference work. Britannica.com is really becoming a poster boy for the complete irrelevance of the ivory tower model of information dissemination (if they aren't already).
Guh, this is embarrassing. Maybe you get more if you pay for a subscription (in which case Wikipedia already has a significant lead), but these two pages:
http://www.britannica.com/EBchecked/topic/1494445/Challenger-disaster
http://en.wikipedia.org/wiki/Challenger_disaster
are incomparable. Ignoring the content for a moment, wikipedia has a references list, external links, related wikipedia links, and the edit history. If you don't believe that Wikipedia is accurate, you are well on your way to verifying the content yourself. Britannica's entry contains none of that.Britannica.com, the company and the website, seems to have barely changed in the nine years since I worked there.
My feelings is, that the Britannica approach, taking the explosion of information and speed everything changes, just can't catch up anymore. They need to reinvent themselves in some more radical way to survive.
And thats why its going to fail.
Britannica should have partnered with Wikipedia, rather than attack them:
Mr Cauz characterised Wikipedia as containing "plenty of cracks on it in terms of the quality".
"It's very uneven, the facts are not always correct, the model contains a lot of pitfalls."