Also another thing which is unique in India, is the home delivery & pickup culture. You can get virtually anything home delivered like fresh meat, booze, and ofcourse snacks(see 2) etc. Also pickup services like laundry (one of many), are really popular.
Need a new credit card, or a phone connection ? You can have a representative visit you. These kinda of services are primarily possible to India's abundance human resource (and various other factors of course).
In my opinion, these are more accessible that internet based services are they rely on a phone.
Its a pity that blog posts these get a lot of attention because of their extreme nature. Most of the local media tends to be sensationalistic, for grabbing eye balls I guess
My daily reads of good quality Indian news are
* http://india.blogs.nytimes.com/
References:
1 Eg. http://justdial.com
2 Eg. http://www.delyver.com/